FAQ
FAQ
/ Top questions
Top questions
How can I book a flight ticket online?
Where can I view my booking?
How far in advance can I book a flight?
What payment methods can I use to pay for my booking?
Is it possible to save my booking without payment?
What does the status of my booking mean?
How to check the fare rules in "My Account"?
How can I get itinerary receipt?
What do I need to know when I take a connecting flight?
Can I change date or itinerary in my booking?
Can I change or correct the name in my ticket?
How can I correct mistake in my booking/ticket?
How much does it cost to change my ticket?
How can I pay for changes?
What can I do in the case of unforeseen changes?
How can I cancel the booking?
What you need to know upon purchase of a low-cost flight
Can I get frequent flyer mileage credit for my trip?
Can I select my seat in the plane?
Shall I have meal on my flight?
Can I select special meal?
Do I have to check in for my flight in advance?
How do I check in online?
Where do I find my airline confirmation code/e-ticket number?
How can I get my boarding pass?
What happens if I cannot check-in online/print my boarding pass?
What is the limit of carry-on items?
How to find baggage allowance?
What is the checked baggage allowance?
What can't I bring in the carry-on baggage?
How to book carriage of sport equipment?
Baggage on code-share flight
Traveling with animals
How to buy a ticket for my child?
How to buy a ticket for infants (0–2 years old)
How to buy a ticket for child (2–12 years old)
Why is there a need for anti-fraud payment verification?
Specifics of border crossing
