Rating of Luxair / Travelfrom.nl

Airlines rating

27 place

Luxair

4.31

Luxair

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Rating rules

Voting started: 19 January, 2015

Passengers voted: 18

Parameters evaluated: 583

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Basic information

Country:

Luxembourg

Year of founding:

1961

IATA code:

ICAO code:

LGL

Digital code:

149

Country:	Luxembourg
Year of founding:	1961
IATA code:	LG
ICAO code:	LGL
Digital code:	149

Airline contacts

Official website:

www.luxair.lu

Address:

Aéroport de Luxembourg L-2987 Luxembourg

Phone number:

+3 (52) 2456 4242, 352 24 56

Fax:

+3 (52) 2456 4072, 24 56 40 39

E-mail:

[email protected] [email protected] [email protected]

Official website:	www.luxair.lu
Address:	Aéroport de Luxembourg L-2987 Luxembourg
Phone number:	+3 (52) 2456 4242, 352 24 56
Fax:	+3 (52) 2456 4072, 24 56 40 39
E-mail:	[email protected] [email protected] [email protected]

Aircraft fleet: Embraer ERJ145, Boeing 737-700, Embraer ERJ135, Boeing 737-800, Bombardier Q-400

FEEDBACKS ABOUT THE AIRLINE (2)

Annemie Scheve

12 September, 2021

Heute morgen 3 stunden gebracht um ein zu checken. Ich hatte ein pcr test in winckrange gemacht um zu fliegen nach mallorca.12.15 Aber die loketfrau erklarte mir das sie nu gultig war bis 12 und das flugzeug flog um 12.15.Also neue test unten im flughafen 79 euro extra.Ich komme wieder oben ,schlange von 1 stunde.als ich dan endlich wieder bei dem loket fraude war ging sie fort und schickte mich an einem whizz kid um alles in den qr code zu brengen,er brauchte wieder halbe stunde Ich war 3 stunden dabei um ein zu checken.Kan lux air dafur sorgen das die leute competent sind am loket.nie wieder flinke ich. Annemie Scheve

Milhata Muhovic

24 June, 2021

Goede dag Ik wilde van Podgorica via Luxemburg (transit) naar Nederland vandaag rijzen naar mijn man en heb ticket gekocht voor vandaag om 14.30 uur met Luxair en ik ben niet op de vlucht gelaten!!! Waarom ..... Ik wil mijn geld terug!!! Naam:Milhata Muhovic Supersaver B.NR.L9IB8Q Luxair B.NR.MNNA22 Mvg.Milhata Muhovic