Rating of Virgin America

24 place

Virgin America

4.35

Virgin America

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Rating rules

Voting started: 21 May, 2013

Passengers voted: 37

Parameters evaluated: 1 022

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Virgin America Inc. is an American airline that was founded in 2004. Headquartered in Burlingame, California in the San Francisco Bay Area, with San Francisco International Airport as its main hub, Virgin America is a brand that was created by the British Virgin Group as an American counterpart to the corporation's other airlines.The airline's mission statement entails providing low-fare, high-quality service for service between major metropolitan cities on the Eastern and West Coast seaboards. Virgin America's frequent flyer program Elevate provides award flights and other benefits to frequent fliers.

Basic information

Country:

USA

Year of founding:

2004

IATA code:

VX

ICAO code:

VRD

Digital code: